Knowledge Base

Pre-Sales Questions

• How long does it take to receive my service?
• What is your average response time on tickets?
• Can you help me move from my old cPanel host?
• Do you offer SSH Access?
• Do you have 24×7 technical support?
• Are there any contracts, hidden fees, etc?
• Where is your server located?
• Can I connect remotely to MySQL?
• Do you use SSDs in your servers?
• How easy is it to change service plans?
• Where can I find my cPanel login details?
• What payment methods do you accept?